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Google Domains is now Squarespace
Google Domains

Google Domains

domains.google
What is your customer experience with Google Domains?

Google Domains Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Google Domains has 1.1 star rating from 36 reviews; 7% would likely recommend. Consumers report widespread dissatisfaction, frequent customer complaints about billing, refunds, subscriptions, and unreliable customer service.

Key Takeaways for Future Customers

  • Expect long waits and limited phone support; many Google Domains reviews mention poor contact options.
  • Watch billing and subscription activity; several users report unauthorized or duplicate charges and slow refunds.
  • Automated help often fails; escalate persistently for account access or transfers.

Negative Feedback / Risk Areas

  • Customer service responsiveness and reliability.
  • Unauthorized billing and delayed refunds.
  • Account recovery, domain transfers, and email/DNS outages.

Positive Feedback

Some reviewers note easy search, setup, and cost advantages despite service issues.

View full overview ›

Media from reviews

Google Domains - Outlook configuration errors
Google Domains - Adeel@***.comGoogle Domains - Domain not showing for renewal to set up for my businessGoogle Domains - Domain not showing for renewal to set up for my business - Image 2Google Domains - Domain not showing for renewal to set up for my business - Image 3Google Domains - Domain not showing for renewal to set up for my business - Image 4Google Domains - Domain issue
View all media ›

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Show reviews that mention
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Anonymous
map-marker Cincinnati, Ohio

Renew subscription

Your bot is not helpful and leaves customers unable to get help. Love your email not being able to talk to someone to get help and getting the same bad links is not helpful.

User's recommendation: Don’t use Google if you need any support

View full review
Walter G Fgg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud charges to my credit card8

AI Highlights
  • - Charged over 30 times, $90 total.
  • - 3 × 4 charges went over the credit card limit.
  • - No refund from Google; blocked via Cash App, no response.

I was charged over 30 times totaling 90.00 dollars. This caused my bank account to go into the hole with charges of $34.

3 × 4 over the limit on my credit card, and I still have not got a refund from Google on these charges. I blocked all the accounts from Google through my Cash App card and cannot get a response from Google to take care of this issue.

Loss:
$90
Pros:
  • I would never use nor recomind
Cons:
  • Customer service is a joke

Preferred solution: Full refund

View full review
Walter G Fgg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charges to m y bank account

AI Highlights
  • - Charged 30 times for $90, none of which I purchased.
  • - I have disputed the charges on my account.
  • - This is rent money and is fraud.

I have been charged 30 times on my credit card total of 90.00 and need thease reversed i did not purchase none of thease. I have disputed from my account. This is my rent money and this is obvious fraud

Thank you walter gist

813-863-****

View full review
Anonymous
map-marker Naperville, Illinois

I need to end my domain my business has closed lack of business financial hardship

I was able to remove our domain and subscription but not our credit card info. Can you help out on your end?

View full review
Atha Neq

Forgot password and hacked

I talked to Google I never talked to a human so how can Google tell me how to get into Google when I need the human to tell me how to get into Google

User's recommendation: If you want to talk to a human don't waste your time because the Google b**** will hang up on you before you get that far

View full review
Gayane M Sue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Renew

Hello.

You transferred ed my domain to sqaurespace and now it's time to renew I can't find how to renew it.

View full review
Behrang R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About my domain

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Customer service is hard to contact.
  • - My domain email is not working and I cannot receive messages because there is no phone contact option.

The customer service is hard to contact. My domain email is not working (I cannot receive email).

There's no way to contact them via phone call, and they may reply to the email which is not working. I am really confused and upset.

Preferred solution: A connection to speak about my problem

View full review
Therese B Rdt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I forgot my password

I am trying to create my website, but the password is not correct. I don't see anywhere I can click on 'Forgot Password'.

Preferred solution: I forgot the password of my Google domain (Felinaskincare.com)

View full review
Tam H Chv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My domain need to update

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I couldn't reach anyone about my business domain, and I've tried doing everything online with no success.

Preferred solution: My business domain taken care of ro be accessible to me and it's not.

View full review
Anonymous
map-marker Plano, Texas

Issue with domain email

*** your automated system. Stop sucking at life and eat a *** and die.

Does this explain it to you clear enough. Google sucks in every way!!!

User's recommendation: Never use Google. They suck

View full review
Adeel A Sty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Adeel@***.com

Google Domains - Adeel@***.com

I have one Google domain, but I was being charged twice I supposed to pay £18 pound a month but I was being charged £36 pound a month I would like to refund the other 18 pound please

connected

Loss:
$108

Preferred solution: Refund £108 I was being charged extra

User's recommendation: Call

View full review
Eero Ffe

Email

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Everything sucked *** Just a voice mess. No help at all.

This is dumb. How the *** am I supposed to figure this out???

User's recommendation: Actually put a human being on the phone

View full review
Mark C Gef

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't access domain

AI Highlights
  • - Domain moved to Squarespace; can't access it.
  • - Google Workspace shows no domain record.
  • - I need to contact customer service.

I tried to move my domain to Squarespace and now I can't access my domain on Squarespace or Google Domains. On Google Workspace, it's showing no record of my domain. I would like to speak to customer service about this issue.

Preferred solution: I want to access my domain

View full review
Mark C Gef

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My Google domain isn't working

I recently tried to move my domain to square space and I cant access my domain from square space or google domains

Preferred solution: I would like access to my account

View full review
Anthony W Imk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I had different phone number when I signed up my domain name. Can't remember password.

Cant login to my account so I can transfer my domain. Had different phone number when I signed up for my account. Dont have keys set up and cant recover my account

Preferred solution: Would like to get access to my account

View full review
Threasa Jbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Outlook configuration errors

Google Domains - Outlook configuration errors

Outlook configuration error,

hr@***.com

Outgoing and incoming server POP3 Address and port number

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